Your outsourced IT department. Without the headcount.
Unlimited helpdesk, on-site visits, monitoring and maintenance for one predictable monthly fee, with a response time written into your contract.
Singapore SMEs and MNCs looked after
Average Google rating, 151 reviews
Keeping Singapore businesses running
Authorised technology brands
Relying on one IT person, or none at all?
Most growing businesses end up with IT held together by a part-timer, a freelancer or the most tech-savvy person in the office. It works, until it doesn’t.
One person can’t know everything
Networks, security, Microsoft 365, printers, laptops. Nobody is an expert in all of it.
Leave and sick days leave you exposed
When your IT person is away, problems simply wait.
Break-fix bills are unpredictable
Pay-per-problem means the worst month for your business is also the most expensive.
Everything a full IT department does. For one monthly fee.
Expert help, one message away.
Call, email or WhatsApp. Our IT support team picks it up, fixes most issues remotely within minutes of starting, and tracks every request until it is closed.
- Unlimited requests by phone, email and WhatsApp
- Remote fixes for most issues
- Every request logged and tracked
We come to you. And stay until it’s fixed.
Some problems need hands on the hardware. Our IT support team attends on-site anywhere in Singapore for urgent faults, new starters, moves and scheduled check-ups.
- Scheduled and on-call visits
- New starter and leaver setups
- Hardware faults diagnosed and repaired
Problems fixed before anyone notices.
We watch your systems continuously and apply updates on schedule, so small issues never grow into a lost day.
- Health checks and alerts
- Patches and updates applied
- Ageing equipment flagged early
Protected by default, not by luck.
Endpoint protection, email filtering, firewalls and multi-factor login are part of the service, not an upsell.
- Phishing and ransomware defence
- Firewall and secure remote access
- Multi-factor authentication
Choose how fast you need us.
Every Managed IT Services package comes with a response time written into your contract.
For businesses that can’t afford to wait.
Fast response for busy, growing teams.
Dependable support at a lower cost.
Next business day, for less urgent needs.
Response time is how quickly our IT support team starts work on your request, during business hours, Monday to Friday, 9am to 6pm. Urgent issues always jump the queue.
Getting help is this simple.
Reach us
Call, email or WhatsApp, however suits you.
We log it
Prioritised against your response tier.
We fix it
Remotely where possible, on site when needed.
We prevent it
We fix the cause so it doesn’t come back.
Free IT health check and audit with every Managed IT Services contract.
Sign with us and we start by going through everything: devices, network, backups, security and licences. You get a plain-English report of your top risks and quick wins. Free of charge.
Claim my free auditStuck with an IT provider who never picks up?
Switching is easier than you think. We handle the handover, collect the passwords and documentation, and take over without your team missing a beat.
Talk to us about switchingQuestions about Managed IT Services.
Unlimited helpdesk by phone, email and WhatsApp, monitoring, patching and maintenance, scheduled on-site visits, security management and monthly reporting.
2, 4 or 6 hours, or next business day, depending on the package you choose, during business hours (Monday to Friday, 9am to 6pm). In practice we usually beat it.
Yes. Scheduled visits are part of the service, and we attend on-site anywhere in Singapore when a problem needs hands-on attention.
By your number of users and devices, and the response tier you choose. You get a fixed quotation within one business day.
Yes. We handle the handover, collect the documentation and access we need, and take over without disrupting your team.
One partner for everything else, too.
IT procurement and logistics
Genuine equipment, quoted in a day, set up for you.
ExploreIT consultancy and security
Find the weak spots before a hacker does.
ExploreInfrastructure and system integration
Servers, networks, backup and cloud, built properly.
ExploreHosting, cloud and business systems
Websites, email and business software, one team.
ExploreRated 4.9 by the people who actually use us.
We never publish our client list. So we let 151 Singapore clients speak for us on Google, where we can’t edit a word.
Based on 151 Google reviewsStop being the IT department.
Tell us how your business runs. Our IT support team will get back to you within one business day with a clear plan and a fixed quotation. No jargon, no hard sell.