" /> IT Solution & Services | IT-FIXED

IT Solution & Services | IT-FIXED

IT Solution & Services | IT-FIXED

IT Solution & Services | IT-FIXED

IT Solution & Services | IT-FIXED

IT Solution & Services | IT-FIXED
IT Solution & Services | IT-FIXED
Singapore Managed IT Services since 2018

Your IT, fixed in hours.
Not “sometime this week”.

A Singapore IT support team that answers within 2 hours, fixes it properly the first time, and keeps 200+ businesses running without drama.

4.9 from 149 Google reviews Response from 2 hours, in writing On-site across Singapore
IT-Fixed monitoring
Your IT, at a glance
What we look after for every client, every day
Endpoints protectedSecure
Backups verifiedHealthy
Patches and updatesCurrent
Email and accountsMFA on
HelpdeskOnline
One team that knows your setup. Not a call centre.
0+

Singapore SMEs and MNCs looked after

0★

Average Google rating, 149 reviews

Since2018

Keeping Singapore businesses running

0+

Authorised technology brands

Sound familiar?

You run a business. Somehow you also became the IT department.

The printer jams before a client meeting. Email stops syncing on the CEO’s phone. A new hire starts Monday and nobody has set up their laptop. So you WhatsApp “the IT guy”. He replies tomorrow. Maybe.

Meanwhile, the things you can’t see keep you up at night. Is the backup actually working? Would we survive a ransomware email? What happens if PDPA comes knocking?

Waiting is expensive

Ten people idle for half a day is five working days gone. Slow IT support is the most expensive kind.

Nobody owns it

One vendor for laptops, another for Wi-Fi, a freelancer for email. When something breaks, everyone points at someone else.

You find out too late

Backups that silently failed. Licences that quietly expired. You only learn on the worst possible day.

What does waiting cost you?

Every hour of IT downtime has a price.

Move the sliders to match your office and see what one slow fix really costs.

Lost productivity for this one incident

S$1,400

That is 40 working hours gone. With a 2-hour response, you could win back up to 50% of it.

Example figures. Your own numbers stay on your screen.

It doesn’t have to work like this.

Managed IT Services

One team. One number. Every piece of your IT, handled.

We support your people, protect your data, build your systems and supply your equipment, under one contract, with one team that already knows your setup. Choose a category to explore.

Your journey with IT-Fixed

Four steps. No surprises.

A clear, four-step approach, so you always know what happens next and who is responsible.

01

Talk to us

Fifteen minutes, plain language, no obligation.

02

We assess

We check your devices, network, accounts and backups, then show you the risks and the quick wins.

03

We fix and set up

A fixed quotation first, within one business day. No surprise invoices.

04

We look after it

Monitoring, helpdesk and regular check-ins, month after month.

Ways to work with us

Pick how much IT you want off your plate.

Whether you need help now and then or a complete IT department, there is an arrangement that suits your business and your budget.

Ad-hoc support

Pay only when you need us. Ideal for small teams with occasional IT needs.

  • Remote or on-site help on request
  • No monthly commitment
  • Same trusted IT support team
Request support
Most popular

Managed IT Services

A fixed monthly fee for complete, proactive care of your IT.

  • Your outsourced IT department, without the headcount
  • Unlimited helpdesk by phone, email and WhatsApp
  • Monitoring, patching and maintenance
  • Scheduled on-site visits
  • Guaranteed response: 2 hours (Priority tier)
  • Monthly reporting
  • Predictable monthly cost
Get my quotation

Projects

Fixed-scope work with a clear quotation and timeline.

  • Office setup and relocation
  • Upgrades, migrations and new systems
  • Network, server and Wi-Fi installs
Discuss a project

Choose how fast you need us.

Every Managed IT Services package comes with a response time written into your contract. Tap a tier to see it on the plan.

2hrs
Priority

For businesses that cannot afford to wait.

4hrs
Business

Fast response for busy, growing teams.

6hrs
Standard

Dependable support at a lower cost.

NBD
Essential

Next business day, for less urgent needs.

Response time is how quickly our IT support team starts working on your request, measured during our business hours, Monday to Friday, 9am to 6pm. Urgent issues are always prioritised.

New Managed IT Services clients

Free IT health check and audit with every Managed IT Services contract.

Sign with us and we start by going through everything: devices, network, backups, security and licences. You get a plain-English report of your top risks and quick wins. Free of charge.

  • Security gaps
  • Backup status
  • Ageing equipment
  • Licences and renewals
Claim my free audit
Switching providers?

Stuck with an IT provider who never picks up?

Switching is easier than you think. We handle the handover, collect the passwords and documentation, and take over without your team missing a beat.

Talk to us about switching
Why IT-Fixed

The speed of a local team. The standards of an enterprise.

  • Response in writing

    2, 4 or 6 hours, or next business day. It’s in your contract, not just our brochure.

  • A team that knows you

    The same people every time. You never explain your setup twice.

  • Your plan, your pace

    Call us once a year or hand us everything. Ad-hoc, managed or project, you choose.

  • Genuine, authorised kit

    Authorised partner of 30+ brands, so warranties actually work when you need them.

  • Discreet by default

    We never publish client names. Your business stays your business.

Proudly local

Singapore businesses, looked after by a Singapore team.

We’re in Aljunied, not overseas. So when something needs hands-on attention, we’re on our way, not on hold.

IT-Fixed Pte Ltd
621 Aljunied Road, #01-20
Singapore 389834
Authorised partner

The world's leading technology brands.

Genuine, warrantied and supported by our IT support team.

Lenovo
HP
Dell
Microsoft
Apple
Adobe
Cisco
Fortinet
CrowdStrike
Intel
AMD
Samsung
IBM
AWS
VMware
Lenovo
HP
Dell
Microsoft
Apple
Adobe
Cisco
Fortinet
CrowdStrike
Intel
AMD
Samsung
IBM
AWS
VMware
Acer
ASUS
Synology
Ubiquiti
TP-Link
Barracuda
Acronis
Brother
Canon
Logitech
Seagate
Western Digital
Toshiba
SanDisk
3M
Acer
ASUS
Synology
Ubiquiti
TP-Link
Barracuda
Acronis
Brother
Canon
Logitech
Seagate
Western Digital
Toshiba
SanDisk
3M
4.9

Rated 4.9 by the people who actually use us.

We never publish our client list. So we let 149 Singapore businesses speak for us on Google, where we can’t edit a word.

Based on 149 Google reviews
Straight answers

The questions every business owner asks us first.

No. Small teams feel IT problems the most, because one broken laptop is a big share of your workforce. Many of our clients are small offices who simply want someone dependable to call.

As fast as your contract says: 2, 4 or 6 hours, or next business day, depending on the package you choose, during business hours (Monday to Friday, 9am to 6pm). In practice we usually beat it.

Then use us ad hoc. No monthly fee. Move to Managed IT Services whenever it makes sense.

Yes. Windows, macOS, Microsoft 365, Google Workspace and the everyday business apps your team relies on.

Good. We work alongside them, coordinate the technical side, and become your single point of contact.

We put the technical safeguards in place: access control, encryption, backups and monitoring, and help you prepare for a breach notification. For legal advice, we work with your adviser.

It depends on your team size, devices and response tier. Tell us about your setup and we’ll send a fixed quotation within one business day.

Book a consultation or WhatsApp us. Sign a Managed IT Services contract and your first IT health check and audit is free.

Let's talk

Stop being the IT department.

Tell us how your business runs. Our IT support team will get back to you within one business day with a clear plan and a fixed quotation. No jargon, no hard sell.